Erickson Sullivan

"My experience with State Farm, in particular Bennie Abbott has been fantastic. I have received very attentive and personalized service that I had not received before from any other insurance company. My emails are returned promptly and always receive the information and service that I need. I could not recommend them enough, extremely happy with them."

"Never had any problems with StateFarm, if I leave them, it's usually because of competitive rates. However, every time I come back to StateFarm, I am always reminded of how helpful and amazing their customer service is. Monica has been one of my recent contacts here and she has been very patient and friendly when I needed to check for quotes on my vehicles and making a number of changes to my account. Thank you for the great customer experience!"

"Every time I call I get to speak to a live person with a warm greeting. That means alot to me. It's never a run around where you have to go through a long automated system. I always get my questions answered and I like to make my payments over the phone. Wheather it's for my home or vehicles Monica and Lisa are reliable and professional to help with any questions and services that I have and I want to say thank you. I would definitely recommend this office to all my friends and family."

"I appreciate the customer service I get here. They call me periodically from Erickson Sullivan State Farm just to check on us. When I have questions they know exactly how to answer them. I had a specific question about glass coverage and they were able to not only answer it but suggest an upgrade in my policy which I appreciate. For a couple extra dollars a month they were able to do what I needed done. I've never seen better customer service in my life. So glad we switched from Geico to State Farm."

"Today I was attended by Miss Adriana Ramirez who demonstrated a wide knowledge of the matter to be treated and an unlimited patience, because I tend to be quite incisive on issues that I consider of utmost importance. I would like to add that Ramirez was very professional and showed to have skills to get around the situation and get out of the trance, so I think it should be taken into account in future promotions of the company, in my very humble opinion. Marcel Porro, SBTA Safety Manager."

"Bennie was very helpful in determining which life insurance options suit my situation. She was very professional, and I know from past unpleasant experience that she has gone the extra mile than other agents/agencies ever have. State farm has gained another loyal customer!"

"Lisa Sauceda and Adriana Ramirez both are great. Both are very kind and gave me tons of information to make a informative decision. I was searching for the best home and auto insurance. My husband and I determined not only did they have the best home and auto policy for our needs but we would also save $$$. If you are looking for an office to go above and beyond I would recommend them."

"Bennie was awesome ! She quoted me car insurance with a really low price. She answered all my questions and was very responsive. She made the whole process a lot easier than I thought it would be. State farm customer service is the best Ive had while shopping for car insurance"

"I have had State Farm for my auto insurance since I started driving (about 37 years). In 2018, Erickson Sullivan became my agent and all I can say is this is a very professional and responsive office. Every phone call with Mr. Sullivan and his staff has been pleasant and helpful as they respond to my policyholder needs - Adrianna has always been especially pleasant, knowledgeable and helpful! I highly recommend Erickson Sullivan’s State Farm office for all your insurance needs!"