State Farm® Insurance Agent Erickson Sullivan

"Extremely responsive and helpful! Erickson is always so quick (almost instantaneous) to respond to all of my inquiries and really helps translate any insurance-wording to plain English. We've been working with Erickson for almost 6 years now and he's a DELIGHT (especially as far as insurance agents go!) We have a couple different policies and he helped us tailor them to our specific needs and really listened to what we said. We've also filed some claims and Erickson was great about staying on top of the latest status of the claim and making sure we got our money ASAP. Would definitely recommend Erickson for your insurance needs!"

"Bennie Sue is always available to help me with whatever I need with a smile on her face"

""I just wanted to take a moment to thank you for your outstanding support. You made the entire process so smooth and easy to understand, and I truly appreciate your patience and professionalism throughout. It's rare to find someone who explains things so clearly and genuinely cares about helping their clients.""

"Excelente atención..Se los recomiendo 100%"

"Bennie and Erickson are very down to earth and do a great job at explaining all the complex line items within a policy. I am very grateful that they were recommended to me and I now recommend them to everyone!"

"Always great customer service and quick to respond when I need assistance! I can say I’ve been with them for 4-5 years now!"

"To this day they have been very professional in their work, answering all our questions."

"Lisa is very friendly and helpful of everything I needed, answered every question I had and thoroughly provided cover policy of potential car purchasing."

"So helpful! They got us our insurance arranged in one day. BennieSue could not be more pleasant or more efficient. She was perfect."

"Bennie Sue is such a very understanding and outgoing"

"Staff is knowledgeable and friendly"

"Adriana me a claro mis dudes de diferentes tipos de seguros. Fue muy amable y eficaz en su servicio."

"Fast service, very helpful and understanding a great company to work with."

"Extremely responsive and proactive in ensuring you are receiving discounts you qualify for."

"I hate insurance but the employees do a fantastic job. Amazing customer service"

"My experience was beyond expectations , I received the best service I have experience in a long time !"

"I'm very happy with my new policy and price of my insurance. Bennie Sue was very helpful and easy to work with."

"Minerva is awesome! Great customer service!"

"The Best insurance of all!!"

"A todas las personas que necesitan una buena agencia de seguros les recomiendo State Farm te ayuda siempre que los llama y te atienden de lo mejor con mucha amabilidad y hacen todo lo posible para ayudarte .La agente minerva da muy buenos estimados les recomiendo mucho esta Seguransa"

"Let this text message interaction speak for itself. EDIT after owners' response to give some context: 1.I filled out the form online, got an email back, and then I called you. So, just to be clear—you didn’t call me, I called you. 2.The reason I said, “I don’t have time for this” on the call was because BennieSue couldn’t even get my name right, even though she literally had it in front of her from the form I filled out. 3.And hey, let’s pretend I’m a total idiot who doesn’t even know how to spell my own name—does that make “LOL you’re pleasant! BYE” an appropriate way to respond to a customer? Yikes. I’m happy your team is local and that you have families—I get it. In fact, I literally contacted your office because one of your current customers recommended you. I’m not saying you guys do a bad job; all I’m saying is that the interaction I had was not good, and this text exchange was the nail in the coffin. The fact that you could’ve just said, “I’m sorry for the misunderstanding,” but instead I got “LOL you’re pleasant! BYE” is very telling."

"Communication with Minerva has been phenomenal! She has made this whole process stress free!"

"Minerva is very knowledgeable when it comes to the different coverages in insurance plans and she has excellent customer service skills. Great job State Farm!"

"Minerva gives great customer service. She helped us find a great rate for our needs. 😊"

"Been a client since moving to Texas and I love dealing with Bennie Sue on the staff here. She's always so nice to talk to and recommends the best way ahead. I emailed her on a weekend not expecting anything until Monday and she had the change made within a matter of hours. I hope Erickson Sullivan knows what a great member of the staff they have!"