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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edward Cotton

Edward Cotton

December 30, 2024

5  out of  5
rating by Edward Cotton
"I prefer Sully for my insurance. And I’m a tough customer so it says a lot about their customer service."
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Martin Andresen

December 29, 2024

5  out of  5
rating by Martin Andresen
"Called from the dealership to get my insurance ... Bennie answered the phone and even though I was missing some of the information .. she found it all in a hot minute and set up my insurance on my new ride and fixed me up with State farm safe driver discount all at once .. done .. no worry about being insured .. and I have not left the lot .. fantastic service .."
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Luis Neave

December 13, 2024

5  out of  5
rating by Luis Neave
"Just went in for auto insurance and came out with home insurance and auto insurance for the best price! South out Minerva for helping me out she was the best! Highly satisfied"
We responded:
"Thank you Luis. Minerva is our newest addition to the team. She’s already becoming a customer favorite. "
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UU Bee

December 11, 2024

5  out of  5
rating by UU Bee
"I have nothing but nice things to say about Erickson Sullivan and State Farm! This team has been very attentive to my insurance needs and patiently explained what each type of coverage entailed, and even suggested what might be more (or less) necessary in my situation. I’m saving substantially compared to my former insurance (Farmers) and am much more satisfied with my coverage. Having a local agent who cares enough about my policy to touch base with me to make sure I’m satisfied is a bonus. Anyone considering a reliable insurance agency would do well to contact Erickson Sullivan!"
We responded:
"Thank you for taking the time out of your day to leave us this detailed review. That is why we’re in the community to help assist and educate our customers. We’re so glad to have you a customer. "
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Val Regalado

December 6, 2024

5  out of  5
rating by Val Regalado
"Friendly and informative staff. They have always resolve my issues."
We responded:
"Thank you for the review. I totally agree!!"
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Samantha Ray

November 27, 2024

5  out of  5
rating by Samantha Ray
"Kayla is truly a wonderful person !"
We responded:
"Kayla rocks! Thanks you Samantha. "
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Juan Alvarez

November 27, 2024

5  out of  5
rating by Juan Alvarez
"Aparte que ofrecen todo tipo de seguros, el personal se dedica en explicarte muy bien todas las coberturas, cambios y descuentos. Adriana de verdad da un excelente servicio al cliente. Recomiendo está oficina al 100."
We responded:
"Gracias Juan! "
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Omar Moreno

November 27, 2024

5  out of  5
rating by Omar Moreno
"The service is excellent"
We responded:
"I concur Omar! We love servicing our customers. Thank you for the review "
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Ellen Delos Reyes

November 24, 2024

5  out of  5
rating by Ellen Delos Reyes
"It's really good to deal with them. They help alot"
We responded:
"Thank you Ellen. I love receiving reviews from our newer customers. I’m glad you and your husband came into the Agency to get signed up. We’re local and enjoy doing business however you want! "
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Duyen Bui

November 22, 2024

5  out of  5
rating by Duyen Bui
"Erickson looks out for his policy holders! Great team."
We responded:
"Thank you Duyen! Congrats to you and your new husband! "
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Kristina Ostrowski

November 20, 2024

5  out of  5
rating by Kristina Ostrowski
"Kayla is TRULY wonderful. I was impressed by her commitment to going the extra mile for me. Her service is marked by efficiency and punctuality. I highly recommend this business. Kayla's customer service is second to none!"
We responded:
"Kayla does a great job of helping our customers understand their bills. Thank you Kristina "
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Nicole Smith

November 20, 2024

5  out of  5
rating by Nicole Smith
"Ive been with State Farm for a few years now and Lisa has been such a blessing to me! Love having her to talk with about all my State Farm needs! Highly recommend her!"
We responded:
"That’s why Lisa is our Office Manager. She makes sure the customer experience meets our customers expectations. Thank you for the review. "
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Lizbeth Albarrán

November 15, 2024

5  out of  5
rating by Lizbeth Albarrán
"Minerva was very informative, attentive and helpful"
We responded:
"Minerva is a rockstar. She’s just getting started at the Agency too. Thank you for the review. "
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Cindy Machuca

November 15, 2024

5  out of  5
rating by Cindy Machuca
"Minerva was great. Very helpful explaining what each coverage covers. Knowledgeable & very patient with all the questions I had. Great team to work with!!"
We responded:
"Thank you Cindy. Minerva does a great job of educating. We love answering questions. We want to make sure you know what you’re covered for BEFORE a loss. It’s not a question of IF but WHEN you use your Texas homeowner policy. "
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Ro Choudhary

November 14, 2024

5  out of  5
rating by Ro Choudhary
"Linnet is always extremely knowledgeable and helpful!"
We responded:
"Than you Ro! "
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Cadence Forster

November 14, 2024

5  out of  5
rating by Cadence Forster
"highly recommend this place!!!"
We responded:
"I am glad you agree Cadence! Thank you for the review. "
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marlie spelman

November 14, 2024

5  out of  5
rating by marlie spelman
"Linnet is an extremely knowledgeable and can help with everything you need! She is absolutely great at customer service! I recommend her!!"
We responded:
"I couldn’t have said it better Marlie. Thank you for the review. "
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Jacqueline Kock

November 14, 2024

5  out of  5
rating by Jacqueline Kock
"Atienden también en español y eso es muy bueno!"
We responded:
"Gracias Jacqueline! "
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Lupita Kumar

November 14, 2024

5  out of  5
rating by Lupita Kumar
"Linnet was very patient answering all my questions and was very helpful. I feel I am in good hands with her excellent customer service and she has excellent rates!"
We responded:
"Linnet is amazing. Thank you Lupita"
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Gabriela Szuster

November 14, 2024

5  out of  5
rating by Gabriela Szuster
"Linnet is amazing! She quoted my insurance and walked me through every detail!"
We responded:
"That’s why we get up every morning. Thank you for the review Gabriela. "
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Nikki Alvarez

November 14, 2024

5  out of  5
rating by Nikki Alvarez
"Linnet is AMAZING & helpful during the whole process. She & her team will definitely help out & highly recommend."
We responded:
"Thank you Nikki! We love educating our customers. We put our customers needs first. "
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LYSF Movement

November 7, 2024

5  out of  5
rating by LYSF Movement
"First I noticed how well maintained the office, second how each time I come front desk professionalism plus I get service with a smile. Sometimes that can make a difference in a person day! If there were a rating 1-10 they would definitely get a 10!"
We responded:
"We’re local and love walk-ins. It’s important to know the team protecting your assets. We greet everyone with a smile and keep our office clean! Thank you for the review. "
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Patrick Briscoe

November 7, 2024

5  out of  5
rating by Patrick Briscoe
"This crew has always been there and been very helpful when I needed them. I recommend them 100%!"
We responded:
"I really appreciate this review. You and your family are in my thoughts and prayers. "
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Dallas Cruz

November 6, 2024

5  out of  5
rating by Dallas Cruz
"I had the pleasure of working with Adriana. She was very polite and informational. She helped me out with all my questions and got me what I needed very quickly."
We responded:
"Ms. Adriana loves our customers. She is amazing at educating and discussing our policies and billing. "
Profile photo of Mary Charity Gwen Calban

Mary Charity Gwen Calban

October 30, 2024

5  out of  5
rating by Mary Charity Gwen Calban
"The agents are highly responsive and ensure that all my concerns are addressed right away."
We responded:
"Mary our mission statement is We strive to be Pflugerville Texas first and preferred choice for auto, home, life, and health insurance needs while becoming a contributing member of this community that we serve. We treat our State Farm customers as we would want our family treated and provide a level of professional service that exceeds expectations! We help you understand and avoid risks of everyday life. That’s what we do! Thank you "