Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Katie Castleton

May 4, 2023

5  out of  5 rating by Katie Castleton
"Hands down, best insurance office I've ever dealt with. Lisa is so helpful and friendly! If you need any type of insurance give them a ring You won't regret it!"

Paula Watrous

April 10, 2023

5  out of  5 rating by Paula Watrous
"I had contact with Adriana Ramirez this morning. She did a great job assisting me in increasing the AMT of my rental insurance for my new apt and getting the new contact information. She was very helpful, pleasant, and showed great customer service. We need more like her. Paula Watrous, customer AllState"

Rita Ruthie

March 10, 2023

5  out of  5 rating by Rita Ruthie
"I usually don’t write reviews but I felt like I needed to. I had such a great experience with the exceptional customer service that I received from the State Farm rep, Isabel, at this location. She was so thorough, knowledgeable, and knew exactly what she was doing every step of the way! I recently dropped my old car insurance carrier and I don’t regret it. Isabel offered coverage for things that I didn’t even know existed with car insurance. This was my second stop on my search for a new carrier and my last. I definitely was not disappointed! Isabel did a phenomenal job! Thank you!"

Michael Proutian

February 17, 2023

5  out of  5 rating by Michael Proutian
"My experience with the employee helping me was very easy and smooth. (@ the Pflugerville TX location) Unfortunately I don't remember her name, but nevertheless she was very helpful and I definitely recommend State Farm to anyone."

Tasha Hardy

February 14, 2023

5  out of  5 rating by Tasha Hardy
"Great rates and communication!"

Sarah Czerlinsky

February 6, 2023

5  out of  5 rating by Sarah Czerlinsky
"Bennie is AMAZING! My son turned 16 and I was shocked at the rate hike for auto insurance with my previous company. I shopped all over the place and Bennie (& Erickson!) was able to give us not only the least expensive rate out there but also increased my home insurance and was able to give me better auto insurance coverage. She put up with countless calls, texts, and emails asking questions and hypotheticals, and always responded promptly and thoroughly. You won't be disappointed! These guys ROCK!"

Megan Creyssels

January 23, 2023

5  out of  5 rating by Megan Creyssels
"Isabel was very helpful! She was so sweet!"

Jessica Soto

January 9, 2023

5  out of  5 rating by Jessica Soto
"Always super responsive and helpful. Makes you feel comfortable and answers all questions! Anytime I need something I know I will have a smooth and easy experience."

Samantha Wagner

January 4, 2023

5  out of  5 rating by Samantha Wagner
"Great customer service! Always easy to work with and respond to my needs quickly. Would definitely recommend."

Rafael Nazario

December 13, 2022

5  out of  5 rating by Rafael Nazario
"My policy was transferred to Sully's agency a few years ago after my previous agent retired and, shortly after, Sully reached out to introduce himself. In all my years of being a policy holder, I had never met my actual agent, but Sully went out of his way to talk to me as soon as my policy was transfered. It's been a few years, and thankfully I've never had to file any claims, but recently I've had to make some policy updates and his staff, namely Adriana and Bennie, have always been very courteous, patient and helpful. Recently, I needed a last minute addition to my insurance and I wasn't sure it had gone through properly through the website, but they stayed after hours to help me make sure I was properly insured immediately. I've come across very few businesses of any kind that offer the quality of customer service that I always get from this agent."

Dakota Torres

December 9, 2022

5  out of  5 rating by Dakota Torres
"Putting in a claim, was easy and painless, I appreciate the rep who took their time to listen to every bit of information that I had to give"

Rebekah L

November 30, 2022

5  out of  5 rating by Rebekah L
"BennieSue is very helpful and knowledgeable. I always appreciate great customer service. Thank you for your help!"

Elizabet Trobough

October 25, 2022

5  out of  5 rating by Elizabet Trobough
"They provide affordable pricing, are great at communication & very friendly!"

Vipin Jagrit

September 27, 2022

5  out of  5 rating by Vipin Jagrit
"I appreciate the quick responses to my questions and issues, and the prices seem reasonable to me. It’s a good experience with Erickson Sullivan."

sandi redus

September 15, 2022

5  out of  5 rating by sandi redus
"I called about procedures on getting insurance on a new car after office hours & spoke with Monica. She patiently walked me thru every detail, along with dropping my other car. Then, she again patiently walked me thru the State Farm drive safe app cuz I had forgot how to update odometer reading. At 71 yrs old, technology doesn't come to me easily, so I'm so thankful Monica helped me."

Tabitha Sahium

September 9, 2022

5  out of  5 rating by Tabitha Sahium
"StateFarm is awesome they have assisted me with understanding my policy and providing me with all the benefits and discounts for my policy. This is the best insurance company."

Gigi Necesito

September 1, 2022

5  out of  5 rating by Gigi Necesito
"Adriana is certainly knowledgeable, she explained it so well. if you’re looking for low rates, dependable customer service and a one-stop shop for all of your insurance needs, you should consider State Farm"

Jimmy Shortell

August 18, 2022

5  out of  5 rating by Jimmy Shortell
"Dealing with this agency is always easy and fast. Bennie Sue is great with the communication!"

James Jones

August 12, 2022

5  out of  5 rating by James Jones
"Would give 6 stars, professional, friendly, and fast."

Alexei Sefchick

August 4, 2022

5  out of  5 rating by Alexei Sefchick
"My experience with State Farm, in particular Bennie Abbott has been fantastic. I have received very attentive and personalized service that I had not received before from any other insurance company. My emails are returned promptly and always receive the information and service that I need. I could not recommend them enough, extremely happy with them."

Usman Ibrahim

August 2, 2022

4  out of  5 rating by Usman Ibrahim
"Very responsive!"

Kyle Sullivan

July 14, 2022

5  out of  5 rating by Kyle Sullivan
"Bennie has been phenomenal to work with. I saved a ton and super quick turnaround time."

Alan Sanchez (Batman)

July 8, 2022

5  out of  5 rating by Alan Sanchez (Batman)
"Never had any problems with StateFarm, if I leave them, it's usually because of competitive rates. However, every time I come back to StateFarm, I am always reminded of how helpful and amazing their customer service is. Monica has been one of my recent contacts here and she has been very patient and friendly when I needed to check for quotes on my vehicles and making a number of changes to my account. Thank you for the great customer experience!"

Enrique Javier Rivero Hervis

July 6, 2022

5  out of  5 rating by Enrique Javier Rivero Hervis
"I feel 100% Happy and satisfied with State Farm as my insurance . Is possible for the great Team of specialist they have Like Lisa and Adriana Ramirez . Hopefully I can still with they for long time 🙌🏻"

Diane Barbaro

June 28, 2022

5  out of  5 rating by Diane Barbaro
"Every time I call I get to speak to a live person with a warm greeting. That means alot to me. It's never a run around where you have to go through a long automated system. I always get my questions answered and I like to make my payments over the phone. Wheather it's for my home or vehicles Monica and Lisa are reliable and professional to help with any questions and services that I have and I want to say thank you. I would definitely recommend this office to all my friends and family."